Mission
Our mission is to provide the opportunity for individuals and corporate customers around the world to trade currency markets under the most favourable conditions, such as enjoyed by financial institutes, banks, or brokerage companies.
FXcast also offers customers to create and use automated trading systems and strategies to experiment with strategies, improve their trading skills and get acquainted with the system before buying and selling on a live market.
The Location
Surplus Finance S.A. is regulated by the Financial Services Commission (FSC) Mauritius under the Financial Services Development Act 2001. The FSC is protecting customers of Financial Institutions from possible fraud and financial risks. Regulation, regular audits and external controls are necessary and welcome implementations to protect our customer's assets.
Our FSC License No. is: C109007482 SEC-2.4
This Team makes FXcast unique
FXcast's multinational team consists of financial specialists and computer scientists residing across two continents and all time zones, giving FXcast the power to serve customers 24 hours a day with the help of our live support center.
The uniqueness of FXcast's approach is based on the synergy of financial professionals with over 20 years of combined experience in both trading and dealing, working together as one team with computer science experts to make FXcast's advanced trading platform even better. To achieve the best for customer's satisfaction, FXcast's financial and IT experts combine their skills, target-oriented attitude, team spirit and solid focus on the customer.
We are committed to employing people of integrity, initiative and the desire to preserve our culture of strong work ethic, value of ideas and responsiveness to customer's goals. Traders all across Europe, Asia and America have recognized that FXcast is focused on the development of long-term relationships with our clients.
Technical Innovation is the Key
FXcast continues with its commitment to technical innovation by regularly improving the trading platforms with the goal of providing individual traders the most effective and flexible trading platforms in the world. Each of the FXcast platforms are tailored to level of experience of the individual trader. Even novice traders will find a platform with FXcast to maximize their success.
FXcast is proud to offer some of the most advanced online trading platforms available. Historically, online traders have struggled with problems related to the trading platform, such as unreliable software, slow trade execution, incorrect price feeds and many other issues. FXcast has developed trading platforms and a special technical infrastructure combined with the best available data feed which all together releases our customers from those issues and reduces FX trading to the roots: making money by simply trading with the right strategy.
Customer Support
To provide quick response and high quality customer support, FXcast uses a unique next-generation online customer relationship management platform. FXcast customers enjoy the most responsive customer support available. Traditional phone-based customer support requires customers to make long international calls that would over time incur high cost on the customer. With FXcast Customer Support, we can address any support issue quickly, efficiently, and in an affordable manner by using either the real-time Support Chat Channel or around-the-clock e-mail response.
Automation of Communication and Processes
Our full automation of open account procedures, deposits and withdrawals of money, online self-maintenance of customer's data and more makes it possible to minimize the time used for those processes to offer customers the best trading conditions and the fastest way of depositing and withdrawing of money.
We combine our market experience, expertise, and professionalism with the world's best online trading software. FXcast's trading and margin lines with leading banks and counterparties ensure your trades will be automatically executed and without slippage or downtimes on heavy market conditions.
High Availability and Reliability
FXcast ensures that customers experience the highest level of performance, reliability and securitywith our professionally managed network operation centers with fully redundant server arrays and redundant internet connections. Our technical staff is committed to provide a maximum uptime for FXcast's service and 24-hour service accessibility. The FXcast Trading platforms utilize industry-standard encryption technology to ensuret all communication between our customers and our servers is completely protected and confidential.
Security of Funds - Segregated accounts
The implemented company structure gives our customers 100% security for their investments.
Surplus Finance S.A. is owned by the European based Einhorn Holdings Ltd., specialized on financial companies, externally audited and controlled.
To secure your investment Surplus Finance S.A. will deposit your money in major banks inside and outside Europe. Thus we separate your deposits strictly from the operations of our brokers. You trade with the best Broker but WE take care of your money. We think this is unique structure in this risky market and we are proud to be able to offer this customer friendly concept for your comfort and security.
International Regulations
FXcast is committed to assist governments in combating the threat from money laundering and terrorist financing activities around the world.. For that purpose, FXcast has set up a highly sophisticated electronic system to document and verify client identification records, while tracking and maintaining detailed records of all transactions FXcast carefully tracks suspicious and significant transaction activities, and reports such activities providing comprehensive advice to law enforcement. To uphold the integrity of the reporting systems and provide protection to businesses, government legislative framework provides legal protections to providers of such advices. FXcast is committed to regularly update its electronic system for inspection of suspicious transactions and for verification of client identification records, in accordance with any new regulations as they are publicized, as well as providing training for its employees on enhancements to anti-money laundering procedures that may be required by new regulations.
The Difference
FXcast
- - provides the best available technology and infrastructure
- - is committed to the highest international standards for security and regulations
- - has fully automated online processes for best customer relationship management
- - offers trading platforms for each trading experience levels
- - is setting new standards in Forex Brokerage
FXcast will not fight within the worldwide discount battle of Forex Brokers. FXcast offers the best available service and technology for the best possible price. We think that high quality service, premium technology and our customer first approach make FXcast your best choice.
This is our mission. Try us and you will see.
Your FXcast Team.
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